Contact Us
ALERT: USPS IS EXPERIENCING UNPRECEDENTED VOLUME INCREASES AND LIMITED EMPLOYEE AVAILABILITY DUE TO THE IMPACTS OF COVID-19. WE APPRECIATE YOUR PATIENCE AND REMAIN COMMITTED TO DELIVERING THE HOLIDAYS TO YOU.
ORDERS WITH FREE SHIPPING SELECTED WILL TAKE 7-20 BUSINESS DAYS TO ARRIVE (PLEASE DO NOT EMAIL US IF THAT TIME FRAME HASN'T PASSED)
Please be patient with us during this sensitive time. All orders are packaged and shipped within 1-4 business days of ordering. Please remember that the typical delivery time frame is within 7-20 business days with free shipping and 5-12 business days with express shipping, depending on your location.
Orders placed after 12 PM EST on Friday will begin processing the following Monday. Orders placed on a holiday will begin processing the following regular business day.
For customer support please email us 24/7 at contact@sootheez.co
(Please email us from the email you made the purchase, provide your order number and be specific for your request)
Example: "Change my order from black color size 5.5-6 to yellow color size 8.5-8"