Contact Us

Due to COVID-19, we are experiencing up to 5days delay on delivery of orders that made from Sept 1st to Nov 25th.

ORDERS WITH FREE SHIPPING SELECTED WILL TAKE 7-15 BUSINESS DAYS TO ARRIVE (PLEASE DO NOT EMAIL US IF THAT TIME FRAME HASN'T PASSED)

Please be patient with us during this sensitive time. All orders are packaged and shipped within 1-4 business days of ordering. Please remember that the typical delivery time frame is within 7-15 business days with free shipping and 5-12 business days with express shipping, depending on your location.

Orders placed after 12 PM EST on Friday will begin processing the following Monday. Orders placed on a holiday will begin processing the following regular business day.

We know how important and time sensitive these items are for you and your family and we are doing our best to make sure you receive them as quickly as possible.

Thank you for your cooperation and understanding.

For more information on our shipping info please visit the link below to get a better understanding of how our shipping policy works Read Our Shipping Policy Here...

Please check your order here: https://www.yuntrack.com/Track/Detail/

For customer support please email us 24/7 at contact@sootheez.co

(Please email us from the email you made the purchase, provide your order number and be specific for your request)

Example: "Change my order from black color size 5.5-6 to yellow color size 8.5-8"

Sincerely,

Sootheez™

Chicago, IL 60706